Returns and Exchanges:

To protect public health and the safety of our customers, medical products cannot be exchanged or returned under any circumstances after the purchase and shipping process has been completed, except in the case of a manufacturing defect or an order error on our part.

Exclusion of Manufacturing Defects:
Except in the case of damage or a defect in the product upon receipt

________

Order Cancellation Policy:

We are happy to serve you and fulfill your orders as quickly as possible. You can easily cancel or modify your order before we begin processing it or hand it over to the shipping company.

If the order is canceled before shipping: The order will be canceled immediately and the full amount will be refunded to your account (the refund may take a few business days, depending on your bank’s policy).

If a cancellation is requested after the product has been shipped: We apologize, but we are unable to cancel the order or issue a refund, given the nature of our medical and health products, which cannot be returned once they have left our warehouses to ensure your safety.

You can cancel via email by providing your order number

To keep your children and family healthy and safe at all times